KLM ERJ 190

KLM To Offer Rail Option Between Brussels And Amsterdam in 2020

Posted Leave a commentPosted in AIRLINE, MULTI-MODAL TRANSPORT, NEWS, PASSENGER EXPERIENCE

On many occasions, environmentalists would comment that short haul routes are not climate friendly. This compounds when there are rail alternatives available that could shorten the total travel time. Recognizing environmental concerns, KLM will begin offering air-rail options starting March 29, 2020 for passengers looking to reduce carbon footprint.

Apple Business Chat and Airlines

Apple Business Chat And The Airline Industry

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, RETAIL, TECHNOLOGY, TRAVEL

Apple Inc. officially introduced Business Chat in its latest iOS beta release for 11.3. It brings new functionalities to the Messages and integrates well with other core applications Apple Pay, Calendar and Maps (Refer to our insight here). The company is playing catch up to established competition from Facebook, Twitter and imbedded chatbot applications (learn […]

Beacon Technology

Airlines And Airports Commit To Beacon Technology

Posted Leave a commentPosted in AIRLINE, AIRPORT, AVIATION, INSIGHTS, TECHNOLOGY

KLM announced an enhancement to its Android and iOS applications which provide users assistance in wayfinding around its hub at the busy Amsterdam Airport Schiphol (AMS). The Dutch airline is one of the early adapters of the beacon technology. This post will discuss what beacon technology is and how airlines and airports can enhance passenger experience with […]