Emirates Skywards Go application provides 2 for 1 discounts to restaurants and spas

Emirates Brings Discounts To Its Loyalty Program Members

Posted Leave a commentPosted in AIRLINE, LOYALTY PROGRAM, MARKETING, NEWS, RETAIL, TECHNOLOGY

Airline loyalty programs continue to evolve by enhancing benefits to its members. Airlines have added shopping as part of the travel experience since the 2000s. Emirates has launched a new mobile application called “Emirates Skywards Go” which offers its Skyward members two-for-one discounts at over 4,400 restaurants and spas in over 20 cities around the […]

British Airways 747 Interior - Movies on IFE

Movies And Airlines – Strategies To Engage Customers And Drive New Revenue

Posted Leave a commentPosted in AIRLINE, ENTERTAINMENT, MARKETING, NEWS, TECHNOLOGY

The 90th Academy Awards ceremony were held on March 4, 2018 at the Kodak Theater in Los Angeles, USA.¬† The “Oscars”, as they are more commonly know, is the climax of the season and sets the stage for The Academy of Motion Picture Arts and Sciences to celebrate the best in cinema over the past […]

Apple Business Chat and Airlines

Apple Business Chat And The Airline Industry

Posted Leave a commentPosted in AIRLINE, INSIGHTS, NEWS, RETAIL, TECHNOLOGY, TRAVEL

Apple Inc. officially introduced Business Chat in its latest iOS beta release for 11.3. It brings new functionalities to the Messages and integrates well with other core applications Apple Pay, Calendar and Maps (Refer to our insight here). The company is playing catch up to established competition from Facebook, Twitter and imbedded chatbot applications (learn […]

Google Flights Opening Screen

New Google Flights Functions Inform Customers About Basic Economy Fares

Posted Leave a commentPosted in INSIGHTS, MARKETING, RETAIL, TECHNOLOGY

There have been a lot of customer confusion on basic economy fares since Delta Air Lines, United Airlines and American Airlines introduced them in their route network in the last five years. The confusion stems from the different amenities available for these customers by each of these airlines. For example, Delta Air Lines allows them […]